Automating guest communication? Chatbots are just the tip of the iceberg Zoe KoumbouziPosted on Yesterday at 9:18 am In times of crises, we tend to look to technology to increase efficiency and reduce costs. Previous crises have boosted digital transformation and the current corona pandemic is no different. Digital transformation means replacing existing practices with more advanced digitalContinue reading “E-Hotleier’s Post on AI in The Hotel Industry: Efficiency and AI: We Know the Result”
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